Meyertech, the leading British developer of ONVIF Video Management Software has today launched its new Menu based Support service.
Flavoured with a foodie theme Meyertech’s Support Menus provide a refreshing new way to access support services.
We have created six menus to facilitate the delivery of support to Meyertech partners, non-partners and for SLA driven contracts. Each of our menus offer access to a variety of support services which we call dishes.
Ben Nelson, who will be managing the new Menu based Support said:
“Meyertech support is already highly acclaimed by our customers but we want to make it even better with more choice, more services and outstanding value.
Over the last few years we have seen the demand for our FUSION Video Management Software (VMS) increase as systems become more connected, more complex and more virtual. This led us to re-evaluate our complete support process, the services we offer and the way we deliver support.
As a result, twelve months ago we started to develop a completely new concept support model which we now call Menu Support. We have invested in software systems, new processes and most importantly people, to develop a support model which will be able to deliver the industry’s #1Support.
In short Meyertech wants to ensure its’ customers have access to the best support available in the land, both now and in the future”.
To learn more about Meyertech’s refreshing new approach to Support, call our Sales Team on +44 (0) 161 643 7956 or alternatively email sales@meyertech.co.uk
